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[nycphp-talk] Slightly OT -- problems with webhoster

Bhulipongsanon, Pinyo Pinyo.Bhulipongsanon at usa.xerox.com
Thu May 22 12:31:55 EDT 2003


Would you be able to tell us who it is so that we can avoid them?  Do they
have money back guarantee?  Not sure what you can do beside switching.

Is BBB helpful?  Or causing damage by establishing host to avoid list?

Just my 2 cents

-----Original Message-----
From: Wellington Fan [mailto:wfan at encogent.com]
Sent: Thursday, May 22, 2003 12:21 PM
To: NYPHP Talk
Subject: [nycphp-talk] Slightly OT -- problems with webhoster


Hello Listfriends; sorry this is slightly off-topic.

I recently switched web hosts, and I'm getting really frustrated. At least
once a week, my email will go down for a day. Less frequently, the web
server and the ftp server will also be unavailable.

I've searched their website for a voice phone # -- can't find any. My emails
to "support" go unanswered.

So, suggestions on what to do now? I mean it's $60 -- that's a year, paid in
advance -- so it's not so much the money as the principle of the thing...


--
Wellington Fan





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