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[nycphp-talk] OT: Recommendations for web hosting services with extremely good uptimes?

Mark Armendariz enolists at gmail.com
Thu Nov 16 13:34:55 EST 2006


Wow, MT's grid server is incredibly interesting.  Been using MT for years
with few to no complaints on any level.  Anyone have experience with the new
service?

Mark

> -----Original Message-----
> From: talk-bounces at lists.nyphp.org 
> [mailto:talk-bounces at lists.nyphp.org] On Behalf Of Morgan Craft
> Sent: Thursday, November 16, 2006 12:53 PM
> To: NYPHP Talk
> Subject: Re: [nycphp-talk] OT: Recommendations for web hosting 
> services with extremely good uptimes?
> 
> Hearing good things about Media Temples new 'Grid Server'.  
> From what they are advertising the grid system should balance 
> sites across all servers instead of clustering with the 
> possibility of no downtimes. 
> 
> http://www.mediatemple.net/webhosting/gs/
> 
> -Morgan
> 
> Tom Melendez wrote:
> > Hey Folks,
> >
> > I'd like to offer my (brief, I promise) opinion on this 
> having been on 
> > both sides of the fence (offering and evaluating an SLA).  
> I also want 
> > to note that I am coming into the middle of this thread, so 
> I may have 
> > missed the initial requirements.
> >
> > We all want 100% uptime, which as Ken said, is only good until the 
> > first time they are down.  Really, what you want is someone who 
> > promises a respectable uptime and has a process in place to make it 
> > happen.
> >
> > What about an SLA?  Well, my experience has been that SLA's really 
> > amount to "well, if we're down and you complain, we'll 
> refund you your 
> > money for the month (or period of time)."  No SLA that I have ever 
> > seen reads, "If we're down, show us how much you lost in revenue 
> > (e-commerce site) and/or lost productivity 
> (mega-corporation) in that 
> > time and we'll cut you a check immediately".
> >
> > I admit it has been a few years so it totally possible that 
> this has 
> > changed, but I doubt it.
> >
> > Tom
> > http://www.liphp.org
> >
> >
> > On 11/16/06, Burak Ueda <subscriptions at burakueda.com> wrote:
> >   
> >> Using Softlayer for my customers and for myself almost a year now.
> >> They have 99.9% uptime SLA. There are 1~10 minutes of scheduled 
> >> maintenance down times in every 3-4 months. Most of them 
> takes less 
> >> than
> >> 5 minutes.
> >> Network is amazing, staff is professional and prices are 
> cheap. You 
> >> can get a pretty powerful box well under $200/mo
> >> *however* they are UNMANAGED.  *but* they have a very good paid 
> >> support system. They will fix/install/update anything you 
> want, for 
> >> only $3 per ticket. And they do it in minutes.
> >>
> >>
> >>
> >> David A.Roth wrote:
> >>     
> >>> It can have great prices, fast machines with tons of disk space, 
> >>> wonderful customer service and be totally Linux friendly, but if 
> >>> they are down 40 minutes or so at random times it isn't 
> acceptable 
> >>> to an online catalog web site. While a promise of an 
> uptime of 99% 
> >>> sounds near perfect, 1% downtime can be a lot especially 
> when its at 
> >>> peak times. I might be expecting too much, and it might cost too 
> >>> much, but I thought I would post and see if anyone has 
> >>> recommendations and solutions for web hosting services that have 
> >>> better than what I have described in uptimes.
> >>>
> >>> Thanks in advance,
> >>>
> >>> David Roth
> >>> rothmail at comcast.net
> >>>
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