NYCPHP Meetup

[Ajai Khattri]

On Thu, 17 May 2007, Jon Baer wrote:

> Im sure either TRAC http://trac.edgewall.org/ or TRAC-HACKS www.trac- 
> hacks.org has it.
> 
> This is a great (and what seems like) defacto ticketing system, I use  
> it all the time and rarely ever work w/o it.  I install it for free @  
> client sites just so I can stay sane on a project.  But I can see it  
> being used as a general ticket system w/ ease

Trac is great for working on a project but it is not a serious 
general-purpose ticketing system. For that, you need to look at more 
hardcore stuff like RT or OTRS (both of which work with email OOTB).


-- 
Aj.