NYCPHP Meetup

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[nycphp-talk] Times Open

Daniel Convissor danielc at analysisandsolutions.com
Tue Feb 17 14:48:29 EST 2009


On Tue, Feb 17, 2009 at 12:58:59PM -0500, Ajai Khattri wrote:
>
> I registered back in Jan and got a confirmation for that. Then another 
> saying I had a seat reserved. Then another asking me to rsvp. Did you get 
> those? The RSVP has to go to code at nytimes.com

Seems the NY Times and/or their partner Cvent botched the User Experience 
design here.  The process has way too many steps and at least the initial 
email was confusing.

I initially registered, on January 19.  They sent an email saying the 
following:

   Please note, this is not a ticket to the event. We will let you know
   by January 30 that you are confirmed for the Times Open session.
   Thank you.
   ... snip ...
   To view your online registration reservation, click the link below. 
   You will be asked to enter the confirmation number shown above.
   ... snip link ...

I read that to mean I was on the list and would receive a confirmation.  
I didn't look at that link page and enter the registration code.  The 
other day, as others have mentioned, I got the email saying "because of 
space limitations, we cannot extend a registration confirmation."

Looking back on all this, considering what others have said, it seems 
that they expected us to follow up on that web page in order to receive a 
confirmation.

Lame.  Oh well,

--Dan

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