NYCPHP Meetup

[Chris Shiflett]

Mark Lassoff wrote:
> How come when this comes up many of us find it appropriate to be
> pleasant and polite.

I think Tim is trying to promote professionalism, and this is 
appropriate in any business situation.

It also applies directly to his recommendation of sending a letter with 
a return receipt. This provides evidence of a sincere effort to resolve 
the situation amicably if and when more aggressive actions become necessary.

Chris

-- 
Chris Shiflett
Brain Bulb, The PHP Consultancy
http://brainbulb.com/