NYCPHP Meetup

[Ben Sgro (ProjectSkyline)]

Hello, 

I've also been looking for something: Eventum looks really great at first glance.

- Ben
  ----- Original Message ----- 
  From: CED 
  To: NYPHP Talk 
  Sent: Thursday, May 17, 2007 6:28 PM
  Subject: Re: [nycphp-talk] Support Ticket Sytem


  Eventum. Period. =D

  Edward JS Prevost II
  Me at EdwardPrevost.info
  www.EdwardPrevost.info
    ----- Original Message ----- 
    From: Josh McCormack 
    To: NYPHP Talk 
    Sent: Thursday, May 17, 2007 6:19 PM
    Subject: Re: [nycphp-talk] Support Ticket Sytem


    Mantis is a PHP issue tracker that's pretty good.  

    Josh

     
    On 5/17/07, Jon Baer <jonbaer at jonbaer.com> wrote: 
      Im sure either TRAC http://trac.edgewall.org/ or TRAC-HACKS www.trac -
      hacks.org has it.

      This is a great (and what seems like) defacto ticketing system, I use
      it all the time and rarely ever work w/o it.  I install it for free @
      client sites just so I can stay sane on a project.  But I can see it 
      being used as a general ticket system w/ ease (however Python skills
      required).  A PHP version anywhere?

      - Jon

      On May 17, 2007, at 4:35 PM, Michael B Allen wrote:

      > There are a LOT of support ticket systems around. You might want to 
      > checkout freshmeat.net. Unfortunately it seems like no particular one
      > ever never suits your needs (which explains why there are so many).
      >
      > The support ticket system I always wanted was one that just used IMAP 
      > for everything where the "tickets" where really just emails. So when
      > someone searched tickets it really just used IMAP to talk to the local
      > IMAP server. Also there would be a mail processing script to identify 
      > or insert a ticket number in the subject line. Etc. Never found such
      > a thing.
      >
      > Mike
      >
      > On Fri, 18 May 2007 01:46:22 +0530
      > "Aniesh joseph" < anieshjoseph at gmail.com> wrote:
      >
      >> Hello,
      >>
      >>
      >> I want to build a Support Ticket Sytem. I need to register for
      >> tickets
      >> through mail.Two task is : 
      >>
      >> 1. Whenever I recieved a mail from the clients, I have to register
      >> for a
      >> ticket.
      >>
      >> 2. Read the contents of the mail.
      >>
      >> I am working on LAMP. How can accomplish the two tasks in a PHP- 
      >> MYSQL? Can
      >> someone help me ?
      >>
      >>
      >>
      >> Regards
      >> Aniesh Joseph
      >>
      >
      >
      > --
      > Michael B Allen
      > PHP Active Directory Kerberos SSO 
      > http://www.ioplex.com/
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    -- 
    Josh McCormack
    Owner, InteractiveQA
    Web testing & development
    http://www.interactiveqa.com 
    917.620.4902 


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