NYCPHP Meetup

[CED]

I've been using and customizing eventum for some time, I dinf it by far the easiest to use 'out of the box' and easiest to 'hack'.

Edward JS Prevost II
Me at EdwardPrevost.info
www.EdwardPrevost.info
  ----- Original Message ----- 
  From: Ben Sgro (ProjectSkyline) 
  To: NYPHP Talk 
  Sent: Thursday, May 17, 2007 6:34 PM
  Subject: Re: [nycphp-talk] Support Ticket Sytem


  Hello, 

  I've also been looking for something: Eventum looks really great at first glance.

  - Ben
    ----- Original Message ----- 
    From: CED 
    To: NYPHP Talk 
    Sent: Thursday, May 17, 2007 6:28 PM
    Subject: Re: [nycphp-talk] Support Ticket Sytem


    Eventum. Period. =D

    Edward JS Prevost II
    Me at EdwardPrevost.info
    www.EdwardPrevost.info
      ----- Original Message ----- 
      From: Josh McCormack 
      To: NYPHP Talk 
      Sent: Thursday, May 17, 2007 6:19 PM
      Subject: Re: [nycphp-talk] Support Ticket Sytem


      Mantis is a PHP issue tracker that's pretty good.  

      Josh

       
      On 5/17/07, Jon Baer <jonbaer at jonbaer.com> wrote: 
        Im sure either TRAC http://trac.edgewall.org/ or TRAC-HACKS www.trac -
        hacks.org has it.

        This is a great (and what seems like) defacto ticketing system, I use
        it all the time and rarely ever work w/o it.  I install it for free @
        client sites just so I can stay sane on a project.  But I can see it 
        being used as a general ticket system w/ ease (however Python skills
        required).  A PHP version anywhere?

        - Jon

        On May 17, 2007, at 4:35 PM, Michael B Allen wrote:

        > There are a LOT of support ticket systems around. You might want to 
        > checkout freshmeat.net. Unfortunately it seems like no particular one
        > ever never suits your needs (which explains why there are so many).
        >
        > The support ticket system I always wanted was one that just used IMAP 
        > for everything where the "tickets" where really just emails. So when
        > someone searched tickets it really just used IMAP to talk to the local
        > IMAP server. Also there would be a mail processing script to identify 
        > or insert a ticket number in the subject line. Etc. Never found such
        > a thing.
        >
        > Mike
        >
        > On Fri, 18 May 2007 01:46:22 +0530
        > "Aniesh joseph" < anieshjoseph at gmail.com> wrote:
        >
        >> Hello,
        >>
        >>
        >> I want to build a Support Ticket Sytem. I need to register for
        >> tickets
        >> through mail.Two task is : 
        >>
        >> 1. Whenever I recieved a mail from the clients, I have to register
        >> for a
        >> ticket.
        >>
        >> 2. Read the contents of the mail.
        >>
        >> I am working on LAMP. How can accomplish the two tasks in a PHP- 
        >> MYSQL? Can
        >> someone help me ?
        >>
        >>
        >>
        >> Regards
        >> Aniesh Joseph
        >>
        >
        >
        > --
        > Michael B Allen
        > PHP Active Directory Kerberos SSO 
        > http://www.ioplex.com/
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      -- 
      Josh McCormack
      Owner, InteractiveQA
      Web testing & development
      http://www.interactiveqa.com 
      917.620.4902 


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